LISBON, Ohio – Richardson Monuments of Lisbon had its best year in 2021, with sales up 30% from the previous year. But the pandemic has forced the company, which manufactures tombstones and bollards, to be patient.
“With the delays we have faced [in shipping], it has been very difficult,” says Carly Brock, President and CEO. “We see families when they lose a loved one and it’s hard to tell them they have to wait longer to close. That’s the last thing I want to say to people, but so many things are out of our control. »
In late 2020, the company purchased Corolla Vault Co. to occupy its staff during the winter months, which are slow because stone and foundations cannot be driven into the ground, Brock says.
Also last year, the company installed its first walk-in mausoleum.
Looking ahead, Richardson is installing columbariums in two cemeteries and working on a tribute to the great coach Lou Holtz, who hailed from east Liverpool.
The monument industry is constantly changing and Richardson has adapted to the growing demand for cremation by manufacturing stones that hold cremations.
To capitalize on this growth, the company wants to do more work in-house and has purchased a laser engraver that can put images of photographs onto stones, Brock says. She also bought an air compressor and a stencil cutter.
“By doing the work ourselves, we can keep the price from going up drastically,” she says.
Still, delays and shipping costs are issues, as is a significant increase in the price of granite.
Monuments that would normally take six to eight weeks to arrive now require five or six months, she adds.
To increase its community involvement, the company donated parts of columbaria to two cemeteries in 2021. It also completed a rebranding effort that includes a new logo and website, as well as television advertising, explains Brock.
Richardson Monuments, founded in 1920, has four employees.
Copyright 2022 The Business Journal, Youngstown, Ohio.